Yes! We are open on holidays. Patients will be charged an additional $50 fee that goes directly to the provider.

These holidays are eligible for the service fee:

• New Year’s Day
• New Year’s Eve
• Christmas Eve
• Christmas Day
• Thanksgiving Day
• Day After Thanksgiving
• Labor Day
• Memorial Day
• 4th of July
• Easter Sunday

Yes! There will be an additional fee of $50 for any added full sick visit assessments/treatments per patient and prices vary for other visit types. Please ask your provider at the time of booking for additional information.  

Yes, when we have availability! We reserve numerous time slots for same day appointments. 

We presently cover specific zip codes in Dallas, Fort Worth, Houston, and Austin. Click “Book Appointment” to input your zip code and check if our services are available in your area. 

If you do not see your zip code, discuss Telehealth option or travel fee for out of zone – or email zip code and we’ll look into expanding to that area.

In-Home Appointments and Telehealth:  

Monday – Sunday 8 am to 8 pm  

Additional availability outside these hours is possible upon request and based on demand. We are committed to accommodating your schedule and can arrange appointments beyond regular hours to meet your specific needs.  

We offer cash-pay healthcare. This can be paid for with an HSA, FSA, Debit or Credit Card.   

• Before your appointment, we strive to make the process as smooth as possible. Here’s what you need to do:  
• New Patient Intake Form:  
  • Look out for an email containing a New Patient intake form with general treatment consents. This form is standard for all first-time patients.  
• Specific Treatment Forms:  
  • Additionally, you’ll receive an intake form and consent specific to the treatment or type of visit you’ve selected. These forms will also be sent via email.  
• Complete Forms in Advance:  
  • To streamline your visit, kindly complete all the provided forms before your appointment. This allows your provider to adequately plan for your visit and address your specific needs.  
• Scheduled Appointment Time:  
  • Your provider will arrive at your scheduled appointment time. Please be ready for their arrival.  
• By completing the necessary forms in advance, you contribute to a more efficient and personalized experience during your appointment. We look forward to providing you with excellent care tailored to your unique health needs. If you have any questions or need further assistance, feel free to reach out to us.  

Absolutely! The safety of our clients is paramount. Every member of our provider team has undergone a rigorous and thorough background check, ensuring your peace of mind and confidence in the care you receive.  

If your condition requires emergency room care, we will triage your situation out to the ER. Elevate your care experience with our VIP service – we can promptly provide a detailed report to your preferred local emergency room, ensuring expedited and top-tier care.  

• Our team of providers have an extensive network of expert local specialists.   

• We facilitate direct referrals to ensure you have access to the right professionals, optimizing your health and wellness outcomes.  

No. Just sit back and relax in the comfort and convenience of your own home or office.  

In-home appointments typically take 15-60 minutes depending on any necessary tests or treatments like IVs or injections.   

For your first IV experience, our approach is completely personalized to ensure it meets your specific needs. Your healthcare provider will engage in a detailed discussion about your current symptoms, overall wellness goals, and any specific concerns you may have. Based on this assessment, a tailored IV plan will be created just for you.  

If we are in your city but not in your zip code, please contact your local provider. Often times, we are able to coordinate a time with our providers. Additional travel fees may apply. 

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the providers’ day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee of $50. If you cancel your appointment the same day, you will be charges 50% of your concierge fee.

We always do our best to arrive at the scheduled appointment time. If your provider is running behind, they will contact you to keep you up to date on their arrival.