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OUR

STORY

Highly trained nurse practitioners from Clinic Concierge.
WE’RE HERE FOR YOU

Our dedicated team has extensive experience in the healthcare industry.

Clinic Concierge’s origins stem from 2020 when Lauren saw a gap in the market for at-home COVID testing and treatment. Shayla joined the venture in 2021, but with the evolving pandemic landscape and declining demand for COVID testing, Lauren and Shayla adapted. Leveraging their patient relationships, they collaboratively broadened Clinic Concierge’s services, breathing vitality into the venture. 

Highly trained nurse practitioners from Clinic Concierge.
FNP, Co-Founder and Co CEO

Lauren Payne

Lauren Payne is a board-certified family nurse practitioner. Lauren graduated from Texas Christian University (TCU) with a Bachelor of Science in Nursing.

Lauren Payne is a board-certified family nurse practitioner. Lauren graduated from Texas Christian University (TCU) with a Bachelor of Science in Nursing. Lauren pursued her family nurse practitioner degree from Simmons University. She believes in a holistic approach to nutrition and wellness, treating the entire patient. She has previous experience in Family Medicine, Vascular and Interventional, Operating room, Plastic Surgery and Fertility. Lauren has medical experience in different cities, states and even countries, including Texas, California, Missouri, Colorado and even Peru. During the pandemic, Lauren founded her own company known as COVID Concierge 214 specializing in concierge COVID testing where she put together a team of nurses and nurse practitioners to provide concierge services in the Park Cities. Lauren received an Academic Scholarship from TCU. For fun, Lauren enjoys running with her neighborhood run group, biking or playing tennis with her husband John or playing outside with her beautiful three children.
Highly trained nurse practitioners from Clinic Concierge.
COO

Tory Mintz

Tory Mintz is a Miami University graduate holding a Bachelor's degree in Psychology. She has extensive experience working in the business development sector of the healthcare industry. Tory has a dedication for optimizing the experience of both providers and patients as they navigate their healthcare needs. She believes in eliminating the common challenges that patients experience when searching for the best healthcare and has always had a passion for concierge medicine. Tory was born and raised in Cleveland, Ohio and recently moved to Dallas, TX with her fiancé and her dog Arthur.
Highly trained nurse practitioners from Clinic Concierge.
FNP, Co-founder and co-ceo

Shayla Dunlap

Shayla Dunlap is a board-certified family nurse practitioner. She grew up in the Dallas-Fort Worth area and earned her Bachelor of Science in Nursing at Baylor University.

Shayla Dunlap is a board-certified family nurse practitioner. She grew up in the Dallas-Fort Worth area and earned her Bachelor of Science in Nursing at Baylor University. Prior to her nursing degree, she obtained a Bachelor of Science in Biology with a minor in Psychology from Dallas Baptist University. After College, Shayla worked in Ortho-Trauma and Medical-Surgical at Baylor University Medical Center in Downtown Dallas. Shayla was also the school nurse at Highland Park High School for over 4 years. Shayla left Highland Park to finish her family nurse practitioner degree, although you may still see her filling in for some of the nurses from time to time at any of the schools in Highland Park Independent School District. During the recent Pandemic, Shayla worked for COVID Concierge 214, which was founded by Lauren Payne. Shayla has been certified as a UT Southwestern Stop the Bleed trainer, Red Cross CPR instructor and certified in Cosmetic Injections (Botox, Dysport and Dermal Fillers). A fun fact about Shayla is that she skipped the 11th grade in High School and graduated an entire year early and was awarded with the Early High School Graduation Scholarship Awardee 2009. Shayla is a member of Sigma Theta Tau International Honor Society of Nursing, Golden Key International Honor Society and National Society of Academic Excellence (NSOAE). For fun, Shayla enjoys going to the lake with her husband, her son Maverick and her goldendoodle.
Highly trained nurse practitioners from Clinic Concierge.
CMO

Lydia Embuscado

Lydia holds a BBA in Marketing from the University of Oklahoma. With a professional background in destination marketing, she specializes in crafting distinctive experiences, strategic branding, growth marketing, and sparking creative ideas. Beyond her career, Lydia is an aspiring pickleball enthusiast, a dedicated gardener, and a loving dog mom.
Highly trained nurse practitioners from Clinic Concierge.
Supervising Physician

Charles Roberts, MD

Bio coming soon!
Supervising Physician

Lauren Kraut, MD

Dr. Kraut, an Emergency Medicine physician based in Plano, TX, graduated with honors in nutritional sciences from UT Austin before attending medical school at UT Health San Antonio. During her time there, she led various organizations and community health programs. Following medical school, she completed her residency at UT Southwestern, where she chaired the social media/outreach team and was recognized with an award for clinical excellence and performance. Dr. Kraut currently serves as an emergency medicine attending in the DFW community.
Supervising Physician

Daron Davis, MD

Bio coming soon!

Join Our Team

We are always on the lookout for standout team members in our existing and prospective markets.

Been looking for a new IV concierge since moving to Dallas and Madison did a FANTASTIC job! Will absolutely be using this service again and requesting her specifically – can’t recommend Clinic Concierge enough!

Cali B.

Wow! What impressive customer service and results. I am impressed with your operation and will refer to all I know. Great concept, great execution, and great job. Chelsea was a true professional!

Eric

My botox looks great! I will definitely use you all again.

Jessica H.

Blitz with Clinic Concierge is absolutely amazing! She’s so amazing with our kids and is an absolute joy to work with!! We can’t recommend her and the whole CC team enough.

Carter G.

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